4f11 Terms and Conditions

1. General Terms and Acceptance

4f11 is an online gaming and betting platform licensed and regulated by the Curacao Gaming Authority. These Terms and Conditions apply to the use of the 4f11 website, mobile application, and all related services. By creating an account on 4f11, placing bets, or using any of our services, you automatically agree to these Terms and Conditions.

1.1 Age and Legal Eligibility

• You must be 18 years of age or older. 4f11 does not provide services to minors.
• Online gaming must be legally permitted in the country or region from which you access 4f11.
• You are legally capable of entering into contracts and are responsible for complying with these terms and conditions.
• 4f11 may request age verification documents at any time and may suspend accounts until verification is completed.

1.2 Prohibited Regions

Access to 4f11 is prohibited from certain countries and regions, including but not limited to: the United States, United Kingdom, France, the Netherlands, and countries where online gaming is illegal. You confirm that you are not accessing 4f11 from a prohibited region.

2. Account Registration and Use

2.1 Account Creation

To create an account on 4f11, you must provide accurate and complete information, which may include your name, date of birth, email address, phone number, and address.

• Only one account is permitted per person, household, address, IP address, and device.
• Creating duplicate accounts may result in closure of all accounts and forfeiture of associated funds.
• It is your responsibility to keep your login credentials secure and not share them with third parties.
• If you suspect your account has been hacked, notify 4f11 support immediately.

2.2 Account Verification KYC

4f11 follows KYC (Know Your Customer) procedures for regulatory requirements and fraud prevention. You may be required to submit identification, proof of address, and payment method documentation. Withdrawals may be restricted until verification is complete.

2.3 Account Suspension and Closure

4f11 reserves the right to suspend or close any account at its sole discretion without reason. This may include violations of Terms and Conditions, suspicious activity, or fraud attempts.

3. Betting Rules and Conditions

3.1 Bet Acceptance

4f11 reserves the right to accept or reject any bet. Once a bet is confirmed, it cannot be changed or cancelled, except according to applicable cash-out rules. All bets are recorded based on 4f11's system timestamp.

3.2 Minimum and Maximum Limits

• Each game and betting market has specific minimum and maximum bet limits.
• 4f11 reserves the right to change these limits at any time.
• Special higher limits may be available for VIP players.
• You cannot place bets exceeding your account balance.

3.3 Match Cancellation and Postponement

If a match is cancelled, postponed, or delayed more than 48 hours, all bets on that match will be void and stakes refunded. Exception: Markets that have already been determined remain valid. In Sports Betting, if a match is cancelled after starting but before finishing, settlement will be according to the specific sport's rules. In casino games, if a game is interrupted due to technical issues, 4f11 will attempt to resume the game from the last valid game state.

3.4 Odds and Payouts

All odds displayed on 4f11 are subject to change. The odds at which your bet is confirmed will apply; subsequent odds changes will not affect it. In cases of obvious errors, 4f11 reserves the right to cancel bets.

4. Payments and Financial Transactions

4.1 Deposits

4f11 supports various payment methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All deposits are processed instantly and added to your account balance. 4f11 does not charge any fees on deposits, but your payment provider may apply fees.

4.2 Withdrawals

• Your account must be fully verified before requesting a withdrawal.
• Minimum withdrawal amount is typically BDT 1,000.
• 4f11 processes withdrawals within 24-72 hours.
• Withdrawals must be made using the same method as your deposit unless otherwise agreed.
• 4f11 may apply withdrawal limits and verification to prevent money laundering.

4.3 Bonuses and Promotions

4f11 regularly offers bonuses and promotions. Each bonus has its own terms and wagering requirements clearly stated on the bonus page. Bonus abuse or violation of terms may result in forfeiture of the bonus and associated winnings.

5. Responsible Gaming

4f11 is committed to promoting responsible gaming and preventing problem gambling. We provide various tools and resources to help you stay in control of your gaming.

5.1 Self-Limit Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Betting Limit: Restrict your bet amounts
• Loss Limit: Set your maximum loss threshold
• Session Time Limit: Limit how long you play

5.2 Self-Exclusion

If you feel gaming is becoming a problem, you can request self-exclusion. This can be for 6 months, 1 year, or permanently. You cannot reopen your account before the exclusion period ends.

6. Intellectual Property

All content, logos, trademarks, graphics, text, and software on the 4f11 website and mobile app are the property of 4f11 or its third-party licensors. You may not copy, reproduce, distribute, or modify this content without written permission from 4f11.

7. Limitation of Liability

4f11 will not be liable for any indirect, incidental, special, or consequential damages to the maximum extent permitted by applicable law. This includes but is not limited to: loss of profit, loss of data, or business interruption. 4f11's maximum liability is the total of your deposits over the past 3 months or BDT 50,000, whichever is lower.

7.1 Technical Errors

If incorrect bets are recorded or incorrect results are displayed due to technical errors, software bugs, or system failures, 4f11 reserves the right to cancel those bets and refund stakes to affected parties. We regularly test our systems but cannot guarantee 100% accuracy.

8. Changes to Terms

4f11 reserves the right to modify these terms and conditions at any time. We will provide notice on the website and via email at least 7 days before changes take effect. Continued use of the platform after changes will be deemed acceptance of the new terms. If you do not agree with the changes, you may close your account.

9. Dispute Resolution

If a dispute arises between 4f11 and you, both parties will first attempt to resolve it amicably. If not resolved within 30 days, the dispute may be referred to an independent arbitration body in Curacao. These Terms and Conditions are governed by the laws of Curacao.

10. Contact Information

For any questions or concerns about these Terms and Conditions, contact the 4f11 support team:

• Email: [email protected]
• Live Chat: Available 24/7 on website and app
• Support Ticket: Submit from your account