4f11 is deeply committed to your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information. We comply with GDPR and international data protection regulations.
This Privacy Policy applies to the 4f11 platform including the website, mobile applications and all related services. We act as the data controller of your personal data, which means we control how your information is processed. 4f11 is registered under Curacao law and complies with all relevant data protection regulations.
Your privacy is our priority. We only collect information necessary to provide our services, and we never sell or rent your data to unauthorized third parties. At 4f11, your information is protected by industry-standard encryption and security protocols.
As a data subject, you have the right to access, correct, delete, and restrict your personal information. In this policy, we explain in detail how you can exercise these rights.
4f11 collects various types of personal information to provide you with our services and meet legal obligations. We collect only what is necessary and always operate transparently.
4f11 automatically collects certain technical information when you use our platform:
| Type of Information | Purpose | Legal Basis | Retention period |
|---|---|---|---|
| Identity information | Account creation, verification | Contract performance | While account remains active |
| Contact information | Communications, support | Contract performance | 5 years after account closure |
| KYC documents | Regulatory compliance, fraud prevention | Legal obligations | 7 years after account closure |
| Transaction Data | Payment processing, audits | Contract performance, legal obligations | 10 years from transaction date |
| Gaming history | Service improvement, dispute resolution | Legitimate interests | 3 years |
| Marketing Data | Promotional communications | Consent | Until withdrawal |
4f11 uses your personal information for various legitimate purposes. We only use information for the purposes for which we collected it and informed you.
4f11 uses your information to protect your account and our platform:
With your consent, 4f11 may use your information to:
You can opt out of 4f11 marketing communications at any time. Each marketing email includes an unsubscribe link, or you can change your notification preferences in your account settings. Note that even if you opt out of marketing messages, you will still receive transactional and service-related messages necessary for your account use.
4f11 takes your privacy seriously. We share your personal information with third parties only when necessary and lawful.
4f11 works with trusted third-party service providers to operate our services:
4f11 may disclose your information if:
If 4f11 undergoes a merger, acquisition, or asset sale, your personal information may be part of the transferred assets. We will notify you before any such event and ensure the new entity maintains the same privacy standards.
4f11 implements industry-leading measures to secure your personal information. We understand that trust is the foundation of our relationship and protecting your data is our top priority.
All data transmission is protected by 256-bit SSL encryption
4f11 data is stored in European data centers with top-tier security
Enable 2FA for extra security
4f11 retains your data only as long as necessary. Retention periods vary by data type:
As a data subject, you have control over your personal information and specific rights. 4f11 respects these rights and makes it easy for you to exercise them.
You can request a copy of your personal information held by us at any time. This includes what data we are processing, why we are processing it, and who we have shared it with.
If your personal information is incorrect or incomplete, you can correct or update it. You can update much of this information yourself by going directly to your 4f11 account settings.
In certain circumstances you can ask us to delete your personal information. However, we may be obliged to retain some data due to legal obligations such as AML record-keeping requirements.
You can request to restrict the processing of your data, for example if you dispute the accuracy of the information or object to it.
You can receive your data in a structured, commonly used, and machine-readable format and have it transferred to another service provider.
You can object to certain types of processing, especially direct marketing. On 4f11, you can easily opt out of marketing communications.
To exercise your privacy rights:
We aim to process your request within 30 days. In complex cases we may extend this period by another 30 days, and we will inform you of the reason for the delay.
4f11 uses cookies and similar tracking technologies to improve the functionality of our website and app and to personalize your browsing experience.
Cookies are small text files stored on your device when you visit 4f11. They help us remember you and track your preferences.
You can control and/or delete cookies through your browser settings. However, note that disabling cookies may prevent some features of 4f11 from working properly.
4f11 does not knowingly collect personal information from individuals under 18 years of age. Our services are intended for adults only. If we learn that a minor has provided us with information, we will immediately delete that information and close the account. If parents suspect their child has given us information, please contact us immediately.
4f11 may update this Privacy Policy from time to time to reflect new technologies, business practices, or regulatory requirements. In the case of significant changes we will notify you via email or website notification. Continuing to use 4f11 after changes means you accept the new policy. We recommend you check this page regularly for the latest information.
4f11 is an international platform and your information may be stored and processed on servers in different countries. We ensure that all international data transfers are made with appropriate safeguards such as Standard Contractual Clauses or data processing agreements. We only transfer data to countries that have adequate data protection laws or where we have implemented appropriate safeguards.
If you have any questions or concerns about this Privacy Policy, your personal information, or exercising your rights, please contact the 4f11 Data Protection Team:
We take all privacy inquiries seriously and strive to respond as quickly as possible, always within 30 days.
4f11 uses 256-bit SSL encryption which provides bank-grade security. All your data transmissions are protected and hidden from third parties.
We comply with the European Union's General Data Protection Regulation and provide all users with the same high level of protection.
4f11 supports 2FA which adds an extra layer of security to your account. It protects against unauthorized access.
All our servers are hosted in top-tier data centers with 24/7 physical and digital security.
4f11 gives you complete control over what information you share, who can see it, and how you receive communications.
Independent third-party security experts regularly audit our systems to ensure the highest standards.